Privacy Policy

Model Healthcare / HealthConnext Privacy Policy
Effective Date: September 4, 2026

Model Healthcare respects your privacy and is committed to protecting the personal information you provide through this website and through communications related to healthcare services and research opportunities. Certain SMS communications and research outreach available through this website may be provided by HealthConnext, including communications concerning research opportunities available through Model Healthcare.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Your name.
• Email address.
• Telephone or mobile number.
• Information submitted through website forms.
• Research-interest information.
• Communication preferences.
• Other information you choose to provide.

We may also automatically collect limited technical information when you use the website, such as IP address, browser type, device information, pages visited, referring website, and general usage information.

2. How We Use Information

Information may be used to:

• Respond to inquiries.
• Provide requested information.
• Communicate about healthcare or research opportunities.
• Determine potential interest in research programs.
• Facilitate follow-up requested by you.
• Operate and improve the website.
• Maintain records of communication preferences and consent.
• Comply with applicable legal and regulatory requirements.

Submitting an interest or registration form does not guarantee eligibility or enrollment in any research study.

3. HealthConnext SMS Communications

SMS communications related to healthcare research opportunities may be sent by HealthConnext.

If you voluntarily opt in to receive SMS communications, your mobile telephone number, consent information, and related communication records may be used by HealthConnext to provide information and follow-up regarding healthcare research opportunities, including the STOP Cancer research opportunity available through Model Healthcare.

SMS consent is obtained separately and is optional. SMS consent is not a condition of receiving medical care, obtaining services, or participating in research.

Message frequency varies. Message and data rates may apply.

You may opt out of HealthConnext SMS communications at any time by replying STOP. For assistance, reply HELP.

4. SMS Data and Consent

Mobile telephone information, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be disclosed to service providers that assist in operating the messaging service when necessary to provide the service, and to participating organizations such as Model Healthcare when necessary to respond to your request, facilitate your expressed interest in a research opportunity, or provide requested follow-up.

SMS opt-in consent will not be transferred to another organization for that organization’s independent marketing purposes.

5. Research and Health Information

Information submitted in connection with a research opportunity may include information relating to your health, medical history, cancer diagnosis, eligibility, or interest in participating in research.

Providing information through an interest or screening form does not establish a physician-patient relationship and does not constitute enrollment in a research study.

Additional privacy notices, informed-consent documents, authorizations, or research-specific disclosures may apply if you proceed with screening or participation in a particular study.

6. Email Communications

If you provide an email address or request email communications, we may use your email address to respond to inquiries and provide information you requested.

Where required, marketing or promotional email communications will provide an appropriate method to unsubscribe.

7. How We Share Information

We do not sell personal information.

Information may be disclosed when reasonably necessary to:

• Service providers that operate or support the website and communications systems.
• Participating healthcare or research organizations when necessary to fulfill your request or expressed interest.
• Professional advisers where appropriate.
• Governmental or regulatory authorities when legally required.
• Other parties when necessary to protect legal rights, safety, or security.

Service providers are expected to use information only for the purposes for which it was provided and subject to applicable contractual and legal requirements.

8. Cookies and Website Technologies

The website may use cookies and similar technologies to maintain website functionality, understand website usage, improve performance, and support security.

Browser settings may allow you to restrict or disable cookies, although doing so may affect certain website functions.

9. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain required business or consent records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

11. Your Choices

You may request that we correct or update information you have provided, subject to applicable law and legitimate record-retention requirements.

For SMS communications, reply STOP to opt out or HELP for assistance.

12. Children’s Privacy

This website and the HealthConnext SMS program are not intended to collect personal information knowingly from children under 13 without appropriate authorization.

The STOP Cancer research outreach described on this website is intended for adults who meet the applicable study criteria.

13. Third-Party Websites and Services

This website may contain links to third-party websites or services. Their privacy practices are governed by their respective privacy policies, and we are not responsible for their independent privacy practices.

14. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in practices, services, technology, or applicable requirements. The effective date at the top of this page will be updated when material changes are made.

15. Contact

For questions concerning this Privacy Policy, Model Healthcare services, or research opportunities:

Model Healthcare
7004 Sheldon Road
Tampa, Florida 33626
Phone: 813-304-1777
Email: sartola@modelresearch.net
Website: https://model-healthcare.com

For questions or assistance concerning SMS communications sent by HealthConnext, reply HELP to an SMS from HealthConnext or use the contact information provided in the applicable communication.