FAQ – Welcome to our Clinic!

What services do you offer?

We provide comprehensive primary care services designed to support your health at every stage of life. This includes preventive care, chronic disease management, acute care visits, physical exams, and routine health screenings—all delivered with a personalized, patient-centered approach.

Do I need an appointment, or do you accept walk-ins?

We recommend scheduling an appointment to ensure timely and efficient care. However, we do our best to accommodate walk-in patients based on availability.

Do you accept insurance?

Yes, we accept most major insurance plans. Our team is happy to assist you in verifying your coverage and answering any questions you may have prior to your visit.

What should I bring to my appointment?

To ensure a smooth visit, please bring a valid ID, your insurance card, a list of current medications, and any relevant medical records or documentation.

How long does a visit usually take?

Most visits typically last between 20 to 40 minutes, depending on your specific needs and the type of care required.

Can I do a telehealth visit?

Yes, telehealth appointments are available for select conditions and follow-up visits, offering you convenient access to care from the comfort of your home.

What should I do if I feel sick?

If you’re feeling unwell, we encourage you to call our office to schedule a same-day or next-day appointment. For urgent or life-threatening emergencies, please call 911 or visit your nearest emergency room.

How do I request a prescription refill?

You can request prescription refills by calling our office or conveniently submitting your request through our secure patient portal.

What if I miss a dose of my medication?

If you miss a dose, follow the instructions provided with your medication. If you’re unsure, please contact our office and we will guide you on the best course of action.

How will I receive my lab results?

Lab results are shared securely through our patient portal or communicated by phone, depending on your preference and the nature of the results.

How long do lab results take?

Most lab results are available within a few days, although timing may vary depending on the type of test performed.

When should I follow up?

Your provider will give you personalized follow-up instructions based on your condition, results, and care plan to ensure continuity of care.

Do you provide referrals to specialists?

Yes, we coordinate referrals to trusted specialists when additional care is needed, ensuring a smooth and seamless transition.

Do you offer annual physical exams?

Yes, we provide comprehensive annual wellness exams and preventive screenings to help you stay proactive about your health.

What vaccines do I need?

We follow current medical guidelines and recommend vaccines based on your age, health status, and individual risk factors.

What if I don’t have insurance?

We offer flexible self-pay options and are committed to making healthcare accessible. Please contact our office to learn more about available plans and pricing.

Will I know the cost before my visit?

We strive to provide clear and transparent pricing whenever possible, so you can feel confident and informed before receiving care.